Reliable IT Services That Unleash Your Teams Full Potential

The Challenges

A large national real estate agency was struggling with outdated, fragmented technology. Their teams relied on:

• On-premises email servers
• VPN-based remote access to files
• Siloed data stored in different offices
• Slow, unreliable access for agents working in the field
   

This created major friction in day-to-day operations. Agents often couldn’t access the documents they needed—contracts, listings, leasing forms, client files—unless they were physically in the office or connected to a VPN. This slowed deal flow, reduced productivity, and introduced gaps in data synchronization across corporate and regional branches.

The company needed a secure, unified, cloud-based system that allowed real-time collaboration and consistent access to information from anywhere in the country.

The KIT Solution

KIT designed and deployed a comprehensive cloud modernization strategy:

1. Migration From On-Prem Email to Cloud Email

We transitioned the agency from local servers to a cloud-based email platform to ensure:

• Faster load times
• Increased availability
• Enhanced security and compliance
• Reduced maintenance overhead
   

2. Centralized Cloud File System

We moved all corporate and regional files to secure cloud storage, eliminating the need for VPNs and preventing version conflicts and data silos.

Agents gained instant access to documents from:

• Offices
• Remote locations
• Showings and open houses
• Mobile devices
   

3. Microsoft Teams Deployment

We implemented Teams as the unified collaboration hub for:

• Real-time document editing
• Cross-country communication
• Group chats for regional teams
• Faster closing coordination
• Centralized file sharing within channels
   

Teams drastically improved communication speed and eliminated delays in closing processes.

The Results

Within the first months, the agency reported:

✔ Seamless access to data nationwide

No more VPN failures or incomplete file syncs—agents accessed documents instantly from any device.

✔ Real-time collaboration on contracts and closing documents

Teams allowed regional staff, corporate HQ, and field agents to edit and process paperwork together without delays.

✔ Major productivity gains

The agency saw a measurable increase in workflow efficiency across all departments.

✔ Remote work readiness

Agents could work effectively from client sites, showings, and even out-of-state markets without disruption.

✔ 13% Revenue Growth in 3 Years

With faster documentation handling, reduced operational friction, and improved agent responsiveness, the company experienced a 13% increase in revenue over three years following the cloud transformation.

Conclusion

KIT delivered a complete modernization of the agency’s communication and data infrastructure. By moving away from outdated on-premises servers and VPN connections, the company gained:

• Higher mobility
• Stronger data security
• Faster closings
• Better team coordination
• Increased profitability
   

This transformation positioned them as a modern, scalable, cloud-enabled real estate leader prepared for long-term growth.