Privacy Policy

At Kelley Information Technology (“KIT,” “we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you interact with our website, services, or communication channels.

We may collect the following types of information:

• Name
   
• Business name
   
• Email address
   
• Phone number
   
• Job title
   
• Number of users/employees
   
• Industry
   
• Any information voluntarily provided through forms, emails, or phone calls
   

• IP address
   
• Browser type
   
• Device information
   
• Usage data (pages visited, time spent, clicks)
   

• Details relating to IT issues, support requests, network or device details, and other information required to perform our services.
   

KIT uses collected information to:

• Provide IT support, consultation, and project services
   
• Communicate with you about your inquiries, appointments, or support tickets
   
• Improve website performance and user experience
   
• Send updates, service notices, or promotional offers (you may opt out at any time)
   
• Maintain internal records for legal and business purposes
   

We do not sell or rent your information to third parties.

We may share your information only in the following cases:

• Service Providers: Trusted third-party vendors who assist in delivering IT services (e.g., hardware vendors, software providers).
   
• Legal Requirements: If required by law, subpoena, or government request.
   
• Business Operations: If necessary to protect KIT’s rights, safety, or service integrity.
   

All third parties are required to safeguard your information and use it only for the purposes agreed.

KIT uses industry-standard security measures to protect your information, including:

• Encrypted communication
   
• Secure authentication procedures
   
• Access-controlled systems
   
• Routine monitoring and maintenance
   

While no system is 100% secure, we take every reasonable step to protect your data.

Depending on your location, you may have the right to:

• Access or request a copy of your personal information
   
• Request changes or corrections
   
• Request deletion of your information
   
• Opt out of marketing communications
   

To exercise these rights, contact us at kelley.ithelp@gmail.com.

Our website may use cookies and similar technologies to:

• Improve performance
   
• Analyze usage
   
• Personalize content
   

You can disable cookies in your browser settings, though some features may not function properly.

We retain personal information only as long as necessary to:

• Provide our services
   
• Comply with legal obligations
   
• Resolve disputes
   
• Maintain business records
   

Our services are intended for business professionals and are not directed toward children under 13. We do not knowingly collect information from children.

KIT may share or link to third-party sites (e.g., vendors, partners). We are not responsible for their privacy practices or content.

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent revision. Continued use of our services constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📧 kelley.ithelp@gmail.com
📞 (407) 792-0389
🌐 kelleytechsupport.com